Inbound Sales Agent (Appointments | Remote | US Hours) at Resolv.Global

South Africa

We are hiring a confident Inbound Sales Agent in South Africa to support a growing US-based healthcare team. This role focuses on speaking to warm, inbound callers and guiding them toward booking appointments with licensed medical cannabis providers. It is best suited to someone with call center or inbound sales experience who is comfortable handling live calls, building rapport quickly, and working toward clear booking targets. Why This Role Stands Out Fully remote (work from home) Paid weekly in USD Structured environment with clear expectations Working Hours Monday to Friday 9:00 AM – 5:00 PM EST (US hours) Pay $6.50 per hour Paid weekly What You’ll Be Doing Handle inbound calls from prospective patients Build rapport quickly and create a professional first impression Understand caller's needs and answer questions clearly Explain the appointment and certification process Guide patients toward booking an appointment Work toward daily and weekly booking targets Maintain accurate notes and follow-ups in the CRM About the Environment You will be supporting patients seeking access to medical cannabis treatment through licensed healthcare providers. No prior experience in this space is required. Training is provided. You should be comfortable working in a healthcare-related environment and discussing sensitive topics professionally. Requirements Minimum Requirements 2–3 years of experience in: Call center OR Inbound sales OR Appointment setting Comfortable working with targets and KPIs Strong spoken English and clear communication Confident on the phone and able to guide conversations Reliable, consistent, and structured in your work Able to work US hours long-term This Role Is a Good Fit If You Have worked in a call center environment Are used to handling a high volume of calls Enjoy speaking to people and building rapport Are comfortable working toward performance targets Want a stable remote role with weekly income Technical Requirements (Essential) Windows PC (Mac not supported) Windows 11 12–16 GB RAM Dual monitors Webcam Fibre internet (wired connection) Backup power solution Microsoft Teams / Office 365 Hiring Process Resume and Prescreen Questionnaire review One-way video interview Live interview Final interview Offer This is a performance-based role focused on converting inbound enquiries into booked appointments. If you are confident on the phone, comfortable working toward targets, and looking for a stable remote role with consistent weekly income, this is a strong opportunity to grow your experience in a structured, US-based environment.