Is the Injury Adjuster position at Root Insurance fully remote?

Yes, this Injury Adjuster position at Root Insurance is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Injury Adjuster role?

This is a full-time Injury Adjuster position at Root Insurance.

What is the salary range for the Injury Adjuster position?

The salary range for this Injury Adjuster role is $71.1k - $81.8k.

How do I apply for the Injury Adjuster position at Root Insurance?

You can apply for this Injury Adjuster position by clicking the "Apply Now" button on this page, which will take you to Root Insurance's application portal.

Injury Adjuster at Root Insurance

United States

$71.1k - $81.8k

<div><body>The Opportunity As an Injury Adjuster, you’ll play a critical role in enforcing the fundamental fairness on which our company was founded. You’ll be asked to push the boundaries of what’s required and to think critically as to what our customers want and how that best aligns with our product. Our goal is to leverage technology, data, and a team of highly talented people to build a claims experience that is recognized as number one in the industry. Salary Range: $71,100 - $81,800 Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US. How You Will Make an Impact<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Delivers an industry-leading claim experience for all policyholders and claimants</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Confirms coverage and determines liability for a wide range of accident scenarios</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Consistently makes prompt and courteous contact with every party involved in a claim</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Maintains and updates a diary/schedule for each claim in the adjuster's pending</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Responds to claim correspondence in a timely fashion with very high quality</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Obtains detailed accident descriptions from drivers, passengers and witnesses</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Coordinates the repair of damaged vehicles, and assists with rental reimbursement</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Sets and maintains a loss reserve for every claim in the adjuster's pending</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Evaluates and settles injury claims from soft tissue to fatalities, including attorney-represented claims</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Provides input for continuous development of claims guidelines and best practices</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Recommends potential product developments and process improvements</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Interacts and communicates effectively with customers, peers, vendors and managers</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Engages in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications</li></ul> What You Will Need to Succeed<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Bachelor’s degree preferred</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">2+ years of successful experience handling personal auto insurance claims across multiple states where the applicant was directly responsible for coverage decisions, liability determinations, issuing payments, taking recorded statements, responding to correspondence, requesting authority from supervisor(s), and negotiating settlement of third-party bodily injury claims across multiple states</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Demonstrated high quality claim handling balanced with strong productivity</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Strong technical understanding of liability and casualty principles</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Aptitude to quickly learn and apply new concepts</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Coachable and committed to professional growth</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Experience managing complex personal auto claims through closure</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Viewed as a resource within team and functional area</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">High sense of professionalism while remaining empathetic</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Familiarity with claims best practices required</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Curious in nature</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Great attention to detail</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Ability to approach problems with an open mind</li></ul> As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through.Please see our Privacy Notice available <a href="http://inc.joinroot.com/california-job-applicant-privacy-notice/" target="_blank" class="css-173makr-linkStyle" style="color:rgb(30,74,169);cursor:pointer;">HERE</a> for more information on how we process your personal data. Consistent with the Americans with Disabilities Act (ADA) and the Civil Rights Act of 1964, it is the policy of Root to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Root. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process. If reasonable accommodation is needed, please contact recruiting@joinroot.com</body></div>

Apply Now

Remote Opportunity

Injury Adjuster

Join Root Insurance as a mid professional working remotely from United States. Explore the role, benefits, and apply in one place.

Injury Adjuster

Root Insurance

Full Time

$71.1k - $81.8k

2 hours ago

The Opportunity As an Injury Adjuster, you’ll play a critical role in enforcing the fundamental fairness on which our company was founded. You’ll be asked to push the boundaries of what’s required and to think critically as to what our customers want and how that best aligns with our product.

United States

Engineering

Mid

Claims handling

Liability Determination

Bodily injury claims

+5 more

Job Description

The Opportunity

As an Injury Adjuster, you’ll play a critical role in enforcing the fundamental fairness on which our company was founded. You’ll be asked to push the boundaries of what’s required and to think critically as to what our customers want and how that best aligns with our product. Our goal is to leverage technology, data, and a team of highly talented people to build a claims experience that is recognized as number one in the industry.

Salary Range: $71,100 - $81,800

Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US.

How You Will Make an Impact

Delivers an industry-leading claim experience for all policyholders and claimants
Confirms coverage and determines liability for a wide range of accident scenarios
Consistently makes prompt and courteous contact with every party involved in a claim
Maintains and updates a diary/schedule for each claim in the adjuster's pending
Responds to claim correspondence in a timely fashion with very high quality
Obtains detailed accident descriptions from drivers, passengers and witnesses
Coordinates the repair of damaged vehicles, and assists with rental reimbursement
Sets and maintains a loss reserve for every claim in the adjuster's pending
Evaluates and settles injury claims from soft tissue to fatalities, including attorney-represented claims
Provides input for continuous development of claims guidelines and best practices
Recommends potential product developments and process improvements
Interacts and communicates effectively with customers, peers, vendors and managers
Engages in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications

What You Will Need to Succeed

Bachelor’s degree preferred
2+ years of successful experience handling personal auto insurance claims across multiple states where the applicant was directly responsible for coverage decisions, liability determinations, issuing payments, taking recorded statements, responding to correspondence, requesting authority from supervisor(s), and negotiating settlement of third-party bodily injury claims across multiple states
Demonstrated high quality claim handling balanced with strong productivity
Strong technical understanding of liability and casualty principles
Aptitude to quickly learn and apply new concepts
Coachable and committed to professional growth
Experience managing complex personal auto claims through closure
Viewed as a resource within team and functional area
High sense of professionalism while remaining empathetic
Familiarity with claims best practices required
Curious in nature
Great attention to detail
Ability to approach problems with an open mind

As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through.

Please see our Privacy Notice available HERE for more information on how we process your personal data.

Consistent with the Americans with Disabilities Act (ADA) and the Civil Rights Act of 1964, it is the policy of Root to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Root. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process. If reasonable accommodation is needed, please contact recruiting@joinroot.com

Requirements

delivers an industry-leading claim experience for all policyholders and claimants
confirms coverage and determines liability for a wide range of accident scenarios
consistently makes prompt and courteous contact with every party involved in a claim
maintains and updates a diary/schedule for each claim in the adjuster's pending
responds to claim correspondence in a timely fashion with very high quality
obtains detailed accident descriptions from drivers, passengers and witnesses
coordinates the repair of damaged vehicles, and assists with rental reimbursement
sets and maintains a loss reserve for every claim in the adjuster's pending

Skills

Claims handling

Liability Determination

Bodily injury claims

Negotiation

Customer Service

Data Analysis

Coverage confirmation

Loss reserve management

Ready to Apply?

Join Root Insurance today

Salary Range

$71.1k - $81.8k

Posted 2 hours ago

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