Infusion Coordinator (Prior Authorizations) at Sarasota Arthritis Center
United States
<meta><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:0px;padding:0px;text-align:left;"><span style="font-size:16pt;white-space:pre-wrap;">Overview</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:8.33333px 0px 0px;padding:0px;text-align:left;"><span style="font-size:11pt;white-space:pre-wrap;">The Infusion Coordinator plays a critical role in supporting the delivery of infusion therapies by coordinating insurance authorizations, scheduling, and patient communication. This position ensures that all required documentation,</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">benefits</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">verification, and financial clearances are completed prior to treatment. The Infusion Coordinator works closely with clinical, billing, and administrative teams to</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">maintain</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">an accurate</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">and efficient infusion schedule.</span><span style="background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;"> </span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:5.6px 0px 0px;padding:0px;text-align:left;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:0.0666666px 0px 0px;padding:0px;text-align:left;"><span style="font-size:16pt;white-space:pre-wrap;">Key</span><span style="white-space:pre-wrap;"> </span><span style="font-size:16pt;white-space:pre-wrap;">Responsibilities</span></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Receive medication packets from Patient Navigators and</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">initiate</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">insurance verification and</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">benefit</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">investigations for infusion therapies.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Determine</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">patient</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">financial responsibility,</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">identify</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">copay</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">assistance</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">options, and communicate expected out-of-pocket costs to patients.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Obtain prior authorizations for infusion medications,</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">submit</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">renewals as</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">required, and document all steps in the EMR.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Create and update chart alerts, authorization templates, and scheduling readiness indicators to ensure</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">accurate</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">tracking.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Coordinate scheduling for all</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">initial</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">and ongoing infusion appointments, ensuring</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">timely</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">treatment initiation.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Review the daily infusion schedule to confirm authorizations, balances, and insurance status for each patient.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Scrub upcoming infusion schedules to</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">identify</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">potential coverage or documentation issues in advance.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Collaborate with Billing and Revenue Cycle staff to resolve denials or pre-service issues before treatment.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Maintain</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">accurate</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">and organized patient records and ensure compliance with payer and practice policies.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Contribute to departmental goals by</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">maintaining</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">assigned patient caseloads and completing weekly processing targets.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Provide exceptional service to patients and referring providers through</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">timely</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">communication and follow-up.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Other duties as assigned.</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">This job description is not designed to cover or</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">contain</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">a comprehensive list of activities, duties, or responsibilities that are</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">required of</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">the employee. They may change, or new ones may be assigned at any time with or without notice. </span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:7.13333px 0px 0px;padding:0px;text-align:left;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:0.0666666px 0px 0px;padding:0px;text-align:left;"><span style="font-size:16pt;white-space:pre-wrap;">Qualifications</span></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">High school diploma or equivalent required;</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">Associate’s</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">degree or certification in medical office administration preferred.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">At least 2 years of experience in prior authorizations, infusion coordination, or related healthcare field.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Comprehensive understanding of medical benefits, infusion billing, and payer requirements.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Excellent organizational skills and attention to detail with</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">ability</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">to manage a high volume of cases.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Strong communication</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">and teamwork skills to coordinate between clinical and administrative departments.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Proficiency</span><span style="white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">in EMR systems, insurance portals, and Microsoft Office applications.</span></li></ul>
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