Senior Account Manager at Semtech
Worldwide
<p>Location: Wuhan, China</p><p></p><p><b>Responsibilities:</b><b> </b></p><ul><li>As key account manager to build winning strategy for key accounts</li><li>Able to integrate the industrial perspective through key accounts and set up winning strategy for markets accordingly</li><li>Account management: includes account development plan, business strategy, key DIN/DWIN goal, critical issue escalation and close-loop tactical execution. Initiate customer product road, set up executive appointment, manage forecast and backlog related business planning.</li><li>Account maintenance: require updates at least once a quarter to update customer’s roadmap, org-chart, contacts, challenges, revenue projection and competitor’s progress.</li><li>Manage communication: Communicate customer expectation and requirement crystal clear back to internal marketing and engineering team. Collecting feedback from internal stakeholders and sending proper approval back to set accurate customer expectation.</li><li>Team alignment: Provide weekly comprehensive customer status report and set up weekly call to close-loop every open issue. Helping the organization to innovate and to develop new business models based on customer needs and requirements.</li><li>Project management: Work as a driver, deal critical issue escalation and close-loop tactical execution. Identify impacts, critical path and challenges, could take full use of resources and lead to win.</li><li>Business operation: Working closely with operations to ensure quality and profitability in delivery by securing contract fulfillment, including the delivery of services, is the sponsor of customer projects.</li><li>Customer relationship setup: Building relationships with working level and senior customer executives to achieve "trusted partner" status and address the entire business needs of the customers.</li></ul><p></p><p></p><p><b>Qualifications:</b></p><ul><li>Over 8 years working experience in semiconductor products promotion, experience of signal integrity products preferred</li><li>Over 5 years working experience for key accounts like Accelink, HG, Coherent and Credo preferred</li><li>Good vertical working experience are preferred, like to have good relationship with end customers Alibaba, Byte Dance, Tencent and others</li><li>Strong learning ability to learn new technology and products</li><li>In-depth technical and application knowledge in optical module industry especially for Datacom & Telecommunication applications</li><li>Proven sales performance, ability to achieve DIN and DWIN in competitive market and considerable business operation experience</li><li>Excellent logical thinking and comprehension skills</li><li>Willing to take challenging assignments and capable of ability to work well under pressure</li><li>Strong focus on achieving results and operational excellence with good strategic thinking and team work</li><li>Positive, optimistic and responsive</li><li>Good communication, presentation and coordination skills</li><li>Fluent in Mandarin & English verbal and written communication</li></ul><p></p><p></p>
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