Licensed Practical Nurse at SENT Management Services LLC

Worldwide

<h2 style='box-sizing: border-box; border-width: 0px; border-style: solid; border-color: currentcolor; margin: 0px; font-size: 1.125rem; font-weight: inherit; color: rgb(45, 45, 45); font-family: "Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted="true"><b style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: currentcolor; font-weight: bolder;"><span style="font-size: 18px; font-family: arial, sans-serif;">Job description</span></b></h2><div style='box-sizing: border-box; border-width: 0px; border-style: solid; border-color: currentcolor; color: rgb(45, 45, 45); font-family: "Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><div style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: currentcolor;"><div style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: currentcolor;"><div style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: currentcolor;"><p style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: currentcolor; margin: 0px; margin-block-end: 1rem;"><span style="font-size: 18px; font-family: arial, sans-serif;">Originally established in 1957, Sacramento Ear, Nose &amp; Throat&rsquo;s (SacENT) award-winning physicians are nationally recognized leaders in their fields. At SacENT, the mission of the physicians and staff is to provide the highest standard of state-of-the-art specialty medical care in a personal, compassionate manner.</span></p></div></div></div></div><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:"Calibri",sans-serif;' data-pasted="true"><span style="font-size: 18px; line-height: 115%; font-family: arial, sans-serif;"><strong>Job Summary</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:"Calibri",sans-serif;'><span style="font-size: 18px; line-height: 115%; font-family: arial, sans-serif;">We are seeking an organized, detail-oriented Licensed Practical Nurse (LPN) with Otolaryngology (ENT) experience to join our clinic&rsquo;s virtual care team. In this fully remote role, you will manage patient phone triage, perform high-level pre-charting within Epic, and streamline clinical workflows before patients step into the office. This position requires strong clinical judgment, excellent communication skills, and deep familiarity with ENT conditions, treatments, and Epic navigation.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:"Calibri",sans-serif;'><span style="font-size: 18px; line-height: 115%; font-family: arial, sans-serif;"><strong>Key Responsibilities</strong></span></p><ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style="margin: 0in; line-height: 115%; font-size: 18px; font-family: arial, sans-serif;"><span style="line-height: 115%;">Epic Pre-Charting: Review, organize, and update patient medical records in Epic prior to visits, ensuring chief complaints, external records, history, and labs are accurately documented.</span></li><li style="margin: 0in; line-height: 115%; font-size: 18px; font-family: arial, sans-serif;"><span style="line-height: 115%;">Remote Triage: Evaluate patient calls regarding ENT symptoms (e.g., sinusitis, hearing loss, epistaxis, post-op tonsillectomy concerns) using telephone triage protocols.</span></li><li style="margin: 0in; line-height: 115%; font-size: 18px; font-family: arial, sans-serif;"><span style="line-height: 115%;">Symptom Assessment: Apply clinical knowledge to determine urgency, route critical issues to providers through Epic In Basket messaging, or schedule appointments.</span></li><li style="margin: 0in; line-height: 115%; font-size: 18px; font-family: arial, sans-serif;"><span style="line-height: 115%;">Care Coordination: Deliver education to patients on post-operative care, medication management, and symptom management.</span></li><li style="margin: 0in; line-height: 115%; font-size: 18px; font-family: arial, sans-serif;"><span style="line-height: 115%;">Administrative Support: Manage prescription refills, prior authorizations, and test result distribution under provider guidance within Epic.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:115%;font-size:15px;font-family:"Calibri",sans-serif;'><span style="font-size: 18px; font-family: arial, sans-serif;"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:"Calibri",sans-serif;'><span style="font-size: 18px; line-height: 115%; font-family: arial, sans-serif;"><strong>Qualifications &amp; Skills</strong></span></p><ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style="margin: 0in; line-height: 115%; font-size: 18px; font-family: arial, sans-serif;"><span style="line-height: 115%;">License: Active, unencumbered Arkansas LPN license (or multi-state Compact license).</span></li><li style="margin: 0in; line-height: 115%; font-size: 18px; font-family: arial, sans-serif;"><span style="line-height: 115%;">Experience: Minimum of 2 years of clinical LPN experience, with at least 1 year specifically in an ENT / Otolaryngology environment.</span></li><li style="margin: 0in; line-height: 115%; font-size: 18px; font-family: arial, sans-serif;"><span style="line-height: 115%;">Epic Proficiency: Highly proficient in Epic EMR (experience with Epic in Basket workflows and documentation is strongly preferred).</span></li><li style="margin: 0in; line-height: 115%; font-size: 18px; font-family: arial, sans-serif;"><span style="line-height: 115%;">Triage Expertise: Proven experience in telephone triage and clinical protocol application.</span></li><li style="margin: 0in; line-height: 115%; font-size: 18px; font-family: arial, sans-serif;"><span style="line-height: 115%;">Workspace: A private, secure home office setup with high-speed internet that meets HIPAA compliance standards.</span></li></ul>