Is the Intake Specialist (Remote) position at The Advocates - Driggs, Bills & Day fully remote?

Yes, this Intake Specialist (Remote) position at The Advocates - Driggs, Bills & Day is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Intake Specialist (Remote) role?

This is a part-time Intake Specialist (Remote) position at The Advocates - Driggs, Bills & Day.

What benefits does The Advocates - Driggs, Bills & Day offer for this position?

The Advocates - Driggs, Bills & Day offers the following benefits: Health Insurance, Vision Insurance, Dental Insurance, Paid Time Off, Employee Assistance Program.

What is the salary range for the Intake Specialist (Remote) position?

The salary range for this Intake Specialist (Remote) role is $0.025k - $0.03k.

How do I apply for the Intake Specialist (Remote) position at The Advocates - Driggs, Bills & Day?

You can apply for this Intake Specialist (Remote) position by clicking the "Apply Now" button on this page, which will take you to The Advocates - Driggs, Bills & Day's application portal.

Intake Specialist (Remote) at The Advocates - Driggs, Bills & Day

United States

$0.025k - $0.03k

<h1>Intake Specialist (Remote)</h1> About the Role  Intake Specialists are part of a devoted and exceptionally important team at The Advocates. It is a sales-focused team who speak on the phone with potential clients to understand their needs, help them feel comfortable, position our firm as a solution to their needs and sign them as new clients. While this is a sales position, there are no cold-calls required - you will be working with clients who have reached out to us.   Who We Are  The Advocates are a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect. Our team genuinely cares about and has empathy for the people who seek our help, and we are driven to get them the best results possible.   The PNW branch, headquartered in Seattle, WA has branches in Portland, OR and Spokane, WA and works with clients throughout Washington and Oregon. Our intake team speaks with callers 7 days a week.  Learn more about us at our website! <a href="https://www.advocateslaw.com/">https://www.advocateslaw.com/</a>  The Perfect Fit:   We are looking for an empathetic, sales-focused person who wants to help make a difference in people’s lives. Our clients are often going through a very difficult time after injury or personal loss, so a good fit for this role would be someone who can balance helping them see the value of the professional role the Advocates bring to their case while expressing a warm and empathetic understanding of their situation.   This Career will be Fulfilling if You:  <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Enjoy helping injured people who are going through a difficult time </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Can quickly interpret emotional conversations to identify the root of an issue </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Remain steady and supportive during emotional conversations </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Are a good listener and people go to you for advice </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Think strategically and can juggle multiple priorities at once </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">Are goal-driven and thrive in a fast-paced environment </li> </ul> Key Responsibilities    <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Work independently to handle a high volume of calls and messages, while pivoting between tasks with ease </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Engage new inbound leads quickly via phone, text, and email </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Manage and track prospect pipeline using lead management software </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Schedule and conduct detailed phone interviews to assess case potential </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Qualify and sign potential clients including overcoming objections using a customer-centric soft sales approach </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">Conduct new client intake and onboarding in lead management software </li> </ul> Schedule & Shift Details: <ul data-path-to-node="5,1"> <li> Regular Schedule (Post-Training): <ul data-path-to-node="5,1,1,1"> <li> Saturday: 8:30 AM – 5:00 PM PST </li> <li> Sunday: 9:30 AM – 6:00 PM PST </li> <li> Weekday: One flexible 4-hour shift between 10:00 AM and 5:00 PM PST </li> </ul> </li> <li> Total Hours: Approx. 20 hours/week (post-training)  </li> </ul> Experience and Professional Background  <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Minimum of 2 years in sales, customer success, account management or client onboarding (required) </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">1+ years' recent experience in a fast-paced office environment (required) </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Spanish fluency (Preferred) </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Documented history of exceeding goals and metrics (preferred) </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Professional services or B2C experience (preferred) </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">Associate's degree or higher (preferred) </li> </ul>   Benefits:   <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">$25-$30 / hour guaranteed, 20 hours a week</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Quarterly performance-based bonuses  </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">401(k) + 4% matching (after 1 year employment) </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">100% employer paid Health, Vision, Dental (buy ups available) </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">3 Weeks PTO in year 1, Uncapped PTO in year 4 </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">Employee Assistance Program </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1">Commuter/Metro Card Program  </li> </ul>

Apply Now

Remote Opportunity

Intake Specialist (Remote)

Join The Advocates - Driggs, Bills & Day as a mid professional working remotely from United States. Explore the role, benefits, and apply in one place.

Intake Specialist (Remote)

The Advocates - Driggs, Bills & Day

Part Time

$0.025k - $0.03k

2 weeks ago

Intake Specialist (Remote) About the Role Intake Specialists are part of a devoted and exceptionally important team at The Advocates. It is a sales-focused team who speak on the phone with potential clients to understand their needs, help them feel comfortable, position our firm as a solution to…

United States

Engineering

Mid

Sales

Customer Success

Account Management

+5 more

Job Description

Intake Specialist (Remote)

About the Role
Intake Specialists are part of a devoted and exceptionally important team at The Advocates. It is a sales-focused team who speak on the phone with potential clients to understand their needs, help them feel comfortable, position our firm as a solution to their needs and sign them as new clients. While this is a sales position, there are no cold-calls required - you will be working with clients who have reached out to us.

Who We Are
The Advocates are a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect. Our team genuinely cares about and has empathy for the people who seek our help, and we are driven to get them the best results possible.

The PNW branch, headquartered in Seattle, WA has branches in Portland, OR and Spokane, WA and works with clients throughout Washington and Oregon. Our intake team speaks with callers 7 days a week.

Learn more about us at our website! https://www.advocateslaw.com/

The Perfect Fit:

We are looking for an empathetic, sales-focused person who wants to help make a difference in people’s lives. Our clients are often going through a very difficult time after injury or personal loss, so a good fit for this role would be someone who can balance helping them see the value of the professional role the Advocates bring to their case while expressing a warm and empathetic understanding of their situation.

This Career will be Fulfilling if You:

Enjoy helping injured people who are going through a difficult time

Can quickly interpret emotional conversations to identify the root of an issue

Remain steady and supportive during emotional conversations

Are a good listener and people go to you for advice

Think strategically and can juggle multiple priorities at once

Are goal-driven and thrive in a fast-paced environment

Key Responsibilities

Work independently to handle a high volume of calls and messages, while pivoting between tasks with ease

Engage new inbound leads quickly via phone, text, and email

Manage and track prospect pipeline using lead management software

Schedule and conduct detailed phone interviews to assess case potential

Qualify and sign potential clients including overcoming objections using a customer-centric soft sales approach

Conduct new client intake and onboarding in lead management software

Schedule & Shift Details:

Regular Schedule (Post-Training):
- Saturday: 8:30 AM – 5:00 PM PST
- Sunday: 9:30 AM – 6:00 PM PST
- Weekday: One flexible 4-hour shift between 10:00 AM and 5:00 PM PST
Total Hours: Approx. 20 hours/week (post-training)

Experience and Professional Background

Minimum of 2 years in sales, customer success, account management or client onboarding (required)

1+ years' recent experience in a fast-paced office environment (required)

Spanish fluency (Preferred)

Documented history of exceeding goals and metrics (preferred)

Professional services or B2C experience (preferred)

Associate's degree or higher (preferred)

Benefits:

$25-$30 / hour guaranteed, 20 hours a week

Quarterly performance-based bonuses

401(k) + 4% matching (after 1 year employment)

100% employer paid Health, Vision, Dental (buy ups available)

3 Weeks PTO in year 1, Uncapped PTO in year 4

Employee Assistance Program

Commuter/Metro Card Program

Benefits

Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off
Employee Assistance Program

Skills

Sales

Customer Success

Account Management

Client Onboarding

Lead Management

Phone Communication

Empathy

Conflict Resolution

Ready to Apply?

Join The Advocates - Driggs, Bills & Day today

Salary Range

$0.025k - $0.03k

Posted 2 weeks ago

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