Systems Management Consultant at UnitedHealth Group
Worldwide
<p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start <strong>Caring. Connecting. Growing together.</strong></span></p><p> </p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Position in this function is responsible for the delivery of services and maintenance for Change Healthcare on prem PACS and Cloud products. Most of the support is provided remotely from the office. This position requires occasional travel up to 20%25.</span></p><p> </p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Primary Responsibilities:</strong></span></p><ul><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Maintain daily communications with customers to ensure resolution and proper follow-up, leading customer satisfaction</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Perform problem diagnosis/resolution at customer sites and remotely. Perform trial run of systems to ensure performance meets the established specifications</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Perform hardware/software installation/upgrades, system configuration, quality test, and documentation according to Radiology and Stratus defined processes</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Performing functional inspections of installed systems (remote and on-site) including data monitoring and validations to minimize errors according to Stratus and Radiology defined processes</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Provide feedback concerning workflow issues, performance or other issues and make recommendations for service/tools improvements</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Generate customer reports such as progress, verifications, and exceptions</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Other duties as assigned</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Writing of SQL Plus and/or MS SQL queries and reports</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Working on Unix, Linux, and VMWare systems</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Setting up of Google Transfer Appliances</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so</span></li></ul><br><br><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Required Qualifications:</strong></span></p><ul><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Bachelor’s Degree in Computer Science; Computer Technology Diploma or equivalent or related experience</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Experience working in AWS, GCP and Azure Cloud platforms. (working in either of the 3 as support ior administrator)</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Experience with Gitlab and Jira</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Experience with Medical Imaging, PACS or DICOM</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Experience leading and managing multiple projects, project management software skills an asset</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Understanding of client server architecture with regards to streaming data (especially image and demographic data) from the server to the client</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Understanding of medical imaging terminology and workflow</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Proven solid customer skills</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Proven excellent written and verbal communications skills and customer service attitude will be an asset</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Proven ability to manage priorities and workflow</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Proven ability to work independently and as a member of various teams and committees; Coordinate multiple tasks simultaneously</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Requires Travel: up to 10%25</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Background:</span><ul><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Experience with PACS</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Knowledge of image processing techniques</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Working knowledge of Unix/Linux</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Critical Skills:</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Proven solid written and communication skills</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Proven solid analytical and problem-solving skills</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Proven ability to handle concurrent and complex projects</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Proven self-starter, able to work independently without supervision</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Team Player</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Proven solid Customer Service skills</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Proven excellent IT skills</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Proven solid time management and organizational skills</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Proven ability to coach and train</span></li></ul></li></ul><p> </p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Preferred Qualifications:</strong></span></p><ul><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Knowledge of Cloud Storage, SAN Storage or DVD/MO Jukebox or DLT Tape devices</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Knowledge of HL7 processes</span></li></ul><p> </p><p style="text-align:center;"><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i>At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.</i></span></p><p style="text-align:center;"> </p><p style="text-align:center;"><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i>Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.</i></span></p>
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