Bilingual Asset Performance Representative at Yamaha Motor Canada Ltd
Worldwide
CAD 50k - CAD 60k
<div><div><div><div><div><div><div><div><div><div><div><link href="https://static.workforcenow.adp.com/mas/mdf-components/24.49.9/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"><br></div><p style="margin-left:0cm;" data-pasted="true"><span style="font-family: arial, sans-serif; font-size: 16px;">Yamaha Motor Finance Canada (“YMFCA”) is the established captive finance division of Yamaha Motor Canada (“YMCA”), and a subsidiary of Yamaha Motor Finance Corporation (“YMFC”), which is focused on providing financial solutions to Yamaha dealers and customers through its Retail and Wholesale finance programs."</span></p><p style="margin-left:0cm;"><span style="font-family: arial, sans-serif; font-size: 16px;">Yamaha Motor Canada Ltd (“YMCA”) is a subsidiary of YMC, responsible for distributing Yamaha Motor product to Canadian dealers and consumers. YMCA’s Vision is to “Create Lifelong Memories by “Connecting People through Unique Canadian Outdoor Experiences”. YMCA executes its day-to-day activities in reference to its defined values, “Be Inclusive”, “Think Customer”, “Own it!”, “Innovate Now!”, “Trust & Integrity”, “Be Agile”, and “Drive results”.</span></p><p style="margin-left:0cm;"><span style="font-family: arial, sans-serif; font-size: 16px;">Yamaha Motor Corporation (“YMC”) is a publicly listed Japanese Corporation in the business of manufacturing and distributing recreational product to dealers and customers around the world. YMC is a Kando creating company; “offering more excitement and a more fulfilling life for people”.</span></p><div><div class="fr-view"><p><span style="font-family: arial, sans-serif; font-size: 16px;"><br></span></p><p id="isPasted"><span style="font-family: arial, sans-serif; font-size: 16px;"><strong>Position Information</strong></span></p><ul type="disc"><li style="font-family: arial, sans-serif; font-size: 16px;"><strong>Department: </strong>YMFCA</li><li style="font-family: arial, sans-serif; font-size: 16px;"><strong>Location: </strong>Remote</li><li style="font-family: arial, sans-serif; font-size: 16px;"><strong>Status: </strong>1 Year Contract</li><li style="font-family: arial, sans-serif; font-size: 16px;"><strong>Reports to: </strong>Manager, Asset Performance</li></ul><p><span style="font-family: arial, sans-serif; font-size: 16px;"> </span></p><p><span style="font-family: arial, sans-serif; font-size: 16px;"><strong>Summary of Responsibilities</strong></span></p><p><span style="font-family: arial, sans-serif; font-size: 16px;">Mitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer.</span></p><p><span style="font-family: arial, sans-serif; font-size: 16px;"> </span></p><p><span style="font-family: arial, sans-serif; font-size: 16px;"><strong>Key Duties & Responsibilities</strong></span></p><ul type="disc"><li style="font-family: arial, sans-serif; font-size: 16px;">Complete collection calls in a dialer environment to meet and exceed predefined targets aimed at reducing delinquency and avoiding losses.</li><li style="font-family: arial, sans-serif; font-size: 16px;">Complete skip tracing to locate customers who are avoiding contact.</li><li style="font-family: arial, sans-serif; font-size: 16px;">Identify and escalate potential loss scenarios at an early stage to mitigate loss exposure</li><li style="font-family: arial, sans-serif; font-size: 16px;">Collaborate with team members to optimize department efficiency and the customer experience.</li></ul><p><span style="font-family: arial, sans-serif; font-size: 16px;"> </span></p><p><span style="font-family: arial, sans-serif; font-size: 16px;"><strong>Experience Requirements</strong></span></p><ul type="disc"><li style="font-family: arial, sans-serif; font-size: 16px;"><strong>Degree/Diploma: </strong>Minimum – 3 Year Diploma</li><li style="font-family: arial, sans-serif; font-size: 16px;"><strong>Program of Study: </strong>General</li><li style="font-family: arial, sans-serif; font-size: 16px;"><strong>Years of Experience:</strong> 3 to 5 years</li><li style="font-family: arial, sans-serif; font-size: 16px;"><strong>Type of Experience: </strong>Collection role for asset-backed loans</li></ul><p><span style="font-family: arial, sans-serif; font-size: 16px;"> </span></p><p><span style="font-family: arial, sans-serif; font-size: 16px;"><strong>Skills and Abilities</strong></span></p><ul type="disc"><li style="font-family: arial, sans-serif; font-size: 16px;">Bilingual (English and French)</li><li style="font-family: arial, sans-serif; font-size: 16px;">Superior organizational skills</li><li style="font-family: arial, sans-serif; font-size: 16px;">Strong negotiation skills</li><li style="font-family: arial, sans-serif; font-size: 16px;">High emotional IQ</li><li style="font-family: arial, sans-serif; font-size: 16px;">Team player</li><li style="font-family: arial, sans-serif; font-size: 16px;">Effective written and verbal communication skills</li><li style="font-family: arial, sans-serif; font-size: 16px;">Strong analytical skills</li></ul><p><span style="font-family: arial, sans-serif; font-size: 16px;"><br></span></p><p style="margin-left:0cm;" data-pasted="true"><span style="font-family: arial, sans-serif; font-size: 16px;"><strong>Expected salary range: $50,000 - $60,000/per annum</strong></span></p><p style="margin-left:0cm;"><span style="font-family: arial, sans-serif; font-size: 16px;">Although base salary for this position falls within the above posted range, final compensation will be determined based on the candidate’s skills, experience, qualifications, and internal equity. Our total rewards approach is designed to provide competitive compensation with a focus on employee experience.</span></p><p style="margin-left:0cm;"><span style="font-family: arial, sans-serif; font-size: 16px;">Beyond base salary, our total rewards program includes: </span></p><ul type="disc"><li style="margin-left: 0cm; font-family: arial, sans-serif; font-size: 16px;">Product experience/engagement events </li><li style="margin-left: 0cm; font-family: arial, sans-serif; font-size: 16px;">Employee recognition program (Accelerate Together)</li><li style="margin-left: 0cm; font-family: arial, sans-serif; font-size: 16px;">Educational assistance</li><li style="margin-left: 0cm; font-family: arial, sans-serif; font-size: 16px;">Employee product purchase and rental program perks</li><li style="margin-left: 0cm; font-family: arial, sans-serif; font-size: 16px;">Kando‑driven corporate culture, recognized as a top GTA employer</li></ul><p style="margin-left:0cm;"><span style="font-family: arial, sans-serif; font-size: 16px;"><br> </span></p><p style="margin-left:0cm;"><span style="font-family: arial, sans-serif; font-size: 16px;"><em>This posting reflects a newly created vacancy within our organization. Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process, including applicant screening, assessment, or selection. All AI‑assisted activities are overseen by our recruitment team to ensure fairness, equity, and transparency.</em></span></p><p style="margin-left:0cm;"><em><span style="font-family: arial, sans-serif; font-size: 16px;">Yamaha Motor Canada Ltd. welcomes and encourages applications from people with disabilities. Accommodations are available</span></em></p></div></div></div></div></div></div></div></div></div></div></div></div>
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