PRODUCT MANAGER at Authenticom

United States

$85k - $115k

<div><p><br></p><p data-pasted="true">Job Posting Title: PRODUCT MANAGER</p><p>Job Description</p><h1 data-pasted="true">About Authenticom</h1><p>At Authenticom, we&#39;re building the future of automotive data connectivity.</p><p>For more than 20 years, we&#39;ve been the trusted technology partner behind many of North America&#39;s leading automotive manufacturers, dealerships, software providers, and technology companies. Every day, our technology securely powers millions of critical data exchanges that keep the automotive industry moving.</p><p>While our name may not be widely recognized outside the industry, our impact is. Today, we&#39;re entering an exciting new phase of growth&mdash;expanding our products, strengthening strategic partnerships, and investing in the technology and people that will help us accelerate what&#39;s next.</p><p>We&#39;re large enough to solve meaningful, enterprise-scale challenges, yet agile enough that every employee has the opportunity to influence our direction. We believe great companies are built by great people, which is why we&#39;ve created a remote-first culture grounded in trust, accountability, collaboration, and flexibility.</p><p>If you&#39;re looking for a company where your ideas matter, your work has meaningful impact, and you can help shape products used across the automotive technology ecosystem, Authenticom offers the opportunity to build something meaningful&mdash;not simply maintain what&#39;s already there.</p><h2>About the Opportunity</h2><p>This isn&#39;t just another Product Manager role.</p><p>We&#39;re looking for a thoughtful, customer-focused Product Manager who can connect customer needs, business priorities, and technology capabilities to create products and experiences that deliver real value.</p><p>You&#39;ll play a key role in shaping product strategy and turning that strategy into actionable requirements, prioritized roadmaps, and successful product enhancements. You&#39;ll work closely with customers and cross-functional teams across Technology, Operations, Marketing, Sales, and other areas to understand market needs, validate solutions, and guide products from concept through delivery and continuous improvement.</p><p>This is an opportunity for someone who enjoys solving complex problems, collaborating across teams, and advocating for the customer. If you&#39;re energized by turning ideas and feedback into products that make a measurable difference, we&#39;d love to meet you.</p><h2>What You&#39;ll Do</h2><h3>Shape Product Strategy</h3><ul><li>Gather and evaluate customer, market, competitive, and internal feedback to identify opportunities for product improvement and growth.</li><li>Make recommendations related to product strategy, product enhancements, customer experience, and adoption.</li><li>Maintain a strong understanding of customer needs, market trends, and competitive dynamics.</li><li>Serve as a user advocate throughout the product development lifecycle.</li></ul><h3>Translate Strategy Into Action</h3><ul><li>Translate product strategy and business objectives into clear product requirements, user stories, and acceptance criteria.</li><li>Prioritize product activities and backlog items based on customer needs, business impact, product priorities, and available resources.</li><li>Work closely with Product Owners and Technology teams to ensure requirements are understood and actionable.</li><li>Apply Agile, Scrum, and product lifecycle best practices throughout product development.</li></ul><h3>Partner With Customers</h3><ul><li>Build strong customer relationships and maintain a deep understanding of their needs, challenges, and priorities.</li><li>Facilitate customer feedback sessions and use insights to inform product decisions.</li><li>Partner with customers and other stakeholders to validate product concepts, enhancements, and requirements.</li><li>Coordinate beta and pilot programs with customers and early adopters.</li></ul><h3>Collaborate Across the Organization</h3><ul><li>Partner closely with Technology, Operations, Marketing, Sales, and other teams to support product development and delivery.</li><li>Build strong cross-functional relationships and create alignment around product priorities.</li><li>Support product releases and launches, including training, communications, and coordination with internal stakeholders.</li><li>Maintain positive customer and vendor relationships throughout the product lifecycle.</li></ul><h3>Drive Continuous Improvement</h3><ul><li>Monitor product performance, customer feedback, and adoption to identify opportunities for improvement.</li><li>Conduct market and competitive research to support product decisions.</li><li>Maintain relevant product documentation and ensure information is clear, current, and accessible.</li><li>Use data, customer insights, and business objectives to inform prioritization and decision-making.</li></ul><h3>Develop Product Talent</h3><ul><li>Mentor and provide guidance to Product Owners, as applicable.</li><li>Help foster strong product management practices across the organization.</li><li>Provide leadership and direction to assigned Product Owners and support their development.</li></ul><h2>What Success Looks Like</h2><p>Within your first year, you&#39;ll:</p><ul><li>Develop a deep understanding of Authenticom&#39;s customers, products, and market.</li><li>Establish strong relationships with key internal and external stakeholders.</li><li>Help translate customer and business needs into clear, prioritized product requirements.</li><li>Successfully support the delivery of meaningful product enhancements and releases.</li><li>Establish a strong customer feedback loop that informs product decisions.</li><li>Contribute to improved customer experience, product adoption, and product growth.</li><li>Become a trusted partner to Technology, Operations, Marketing, Sales, and other cross-functional teams.</li><li>Serve as a strong advocate for both the customer and the product vision.</li></ul><h2>What You Bring</h2><h3>Product Management Experience</h3><ul><li>5+ years of relevant experience in product management, product ownership, project management, client services, technology, or a related field preferred.</li><li>Experience working with cross-functional teams to develop and deliver technology products or solutions preferred.</li><li>Experience working in an Agile or Scrum environment required.</li><li>Experience managing or directly leading a team of 3+ employees preferred.</li></ul><h3>Customer &amp; Business Acumen</h3><ul><li>Strong requirements gathering, listening, and customer feedback skills.</li><li>Ability to understand customer and business needs and translate them into actionable product requirements.</li><li>Strong customer orientation and relationship-building skills.</li><li>Ability to balance customer needs, business impact, technical considerations, and product priorities.</li></ul><h3>Strategic &amp; Analytical Thinking</h3><ul><li>Strong analytical, critical-thinking, and problem-solving skills.</li><li>Ability to evaluate complex information and make sound product recommendations.</li><li>Strong strategic thinking and decision-making capabilities.</li><li>Ability to conduct market and competitive research and apply insights to product decisions.</li></ul><h3>Communication &amp; Collaboration</h3><ul><li>Excellent written and verbal communication skills.</li><li>Strong ability to build relationships and collaborate across teams and organizational levels.</li><li>Comfortable facilitating customer conversations, stakeholder discussions, and product planning sessions.</li><li>Ability to communicate product priorities and requirements clearly to both technical and non-technical audiences.</li></ul><h3>Organization &amp; Execution</h3><ul><li>Strong attention to detail and organizational skills.</li><li>Ability to prioritize and manage multiple initiatives in a fast-paced environment.</li><li>Comfortable working through ambiguity while maintaining focus on business and customer outcomes.</li><li>Working knowledge of software development processes and technology concepts.</li></ul><h3>Education</h3><ul><li>Associate&#39;s or Bachelor&#39;s degree in Business, Technology, Computer Information Systems, Communications, or a related field preferred.</li><li>Equivalent combinations of education, training, and relevant experience may be considered.</li></ul><h2>Who You Are</h2><p>You&#39;re someone who naturally connects the dots between customer needs, business goals, and technology.</p><p>You ask thoughtful questions, listen closely, and enjoy understanding the &quot;why&quot; behind a problem before jumping to a solution. You&#39;re comfortable balancing competing priorities and making decisions when not every answer is obvious.</p><p>You thrive in collaborative environments and enjoy bringing people together around a common goal. You&#39;re organized, analytical, curious, and willing to roll up your sleeves to help move an idea from concept to reality.</p><p>Most importantly, you&#39;re passionate about creating products that solve real problems and deliver meaningful value to customers.</p><h2>Why Join Authenticom?</h2><h3>Build Something Meaningful</h3><p>Join a company investing in its future and help shape products that power critical data connectivity across the automotive technology ecosystem.</p><h3>Make an Impact</h3><p>Work closely with customers and cross-functional teams where your ideas and decisions can directly influence product direction and customer experience.</p><h3>Work With Great People</h3><p>Join a collaborative team that values trust, accountability, flexibility, and continuous learning.</p><h3>Remote-First Culture</h3><p>Authenticom is committed to a remote-first work environment that gives employees the flexibility to do their best work while staying connected to their teams and customers.</p><h2>Benefits</h2><p>Authenticom offers a comprehensive benefits package including:</p><ul><li>Medical, dental, and vision insurance</li><li>Paid holidays</li><li>Paid time off</li><li>Volunteer time off</li><li>Wellness activities</li><li>Birthday time off</li><li>Remote-first work environment</li><li>Professional development opportunities</li></ul><h2>Equal Opportunity Employer</h2><p>Authenticom is committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences.</p><p>Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position.</p><p><br></p></div>