Denials Operations Analyst at Enjoin

Mid

Denials Management

Revenue Cycle Operations

CDI

+5 more

Job Description

About Enjoin

At Enjoin, your work makes a meaningful impact.

We partner with hospitals and health systems nationwide to improve documentation accuracy, strengthen compliance, and ensure patient care is accurately represented. By combining deep clinical and coding expertise with advanced technology, our team delivers measurable results that support better patient outcomes and appropriate reimbursement.

We're committed to building a collaborative, high-performing culture where people are supported, challenged, and empowered to grow. With more than 200 professionals and a national network of clinical experts, you'll work alongside talented colleagues who value collaboration, innovation, clinical excellence, and a shared commitment to delivering exceptional results.

Proudly Great Place to Work® Certified for three consecutive years, we're dedicated to creating an environment where our people can do their best work while making a real difference.

Job Summary

The Denials Operations Analyst (DOA) supports the day-to-day infrastructure of the Denials Management function, ensuring workflows run efficiently across DRG Assurance and DRG Secure clients. This role plays a key part in coordinating denial workflows, maintaining operational reporting, and supporting technology solutions that enhance denial tracking and appeal processes.

Working closely with denial specialists and leadership, this position helps drive operational efficiency, improve turnaround times, and support scalable growth of the denial management program while delivering a high level of client service.

What You'll Do

Coordinate daily denial workflows, including intake, assignment, tracking, and progression of accounts
Monitor work queues and ensure adherence to turnaround times for denial reviews and appeals
Support workload distribution across denial specialists to maintain efficiency and balance
Serve as a liaison between internal teams and clients, providing updates on workflows, account status, and deliverables
Prepare operational summaries, status reports, and client-facing updates
Assist with onboarding new clients by establishing workflows, reporting templates, and operational processes
Support denial management systems and workflow tools, ensuring data accuracy and functionality
Partner with internal technology teams to troubleshoot and resolve system or workflow issues
Track and analyze key operational metrics, including denial volumes, productivity, and performance trends
Perform reconciliation activities and resolve discrepancies in reporting data
Contribute to dashboards and reporting tools to monitor denial trends and operational performance
Identify workflow inefficiencies and support process improvements, automation, and scalability initiatives

Qualifications

Experience in healthcare revenue cycle operations, denial management, CDI, coding, project management, or related healthcare environments
Strong organizational skills with the ability to manage multiple workflows and competing priorities
Analytical mindset with the ability to interpret data, identify trends, and solve problems
Excellent written and verbal communication skills, including client-facing communication
Experience with workflow management systems, denial tracking platforms, or healthcare data tools
Proficiency in Microsoft Excel, including data tracking, organization, and basic analysis
Proficiency in Microsoft PowerPoint and Word for reporting, documentation, and presentations
Ability to work independently in a fast-paced environment while collaborating cross-functionally
Detail-oriented with a focus on accuracy, process consistency, and operational efficiency

Work Environment & Expectations

Fully remote, full-time position (40 hours per week)
Monday through Friday during regular business hours
Company-issued equipment provided
Dedicated secure home workspace required
High-speed internet connection required
Strict adherence to HIPAA Privacy and Security requirements
Ability to work independently while maintaining productivity and quality expectations

Why Enjoin

At Enjoin, we believe exceptional people deserve exceptional support. That's why we offer a comprehensive total rewards package designed to help our team members thrive professionally and personally.

Comprehensive medical, dental, and vision insurance
401(k) with company match
Generous paid time off plus eight paid holidays
100% remote work environment with company-provided equipment
Professional development, continuing education, leadership training, and internal career growth opportunities
Complimentary annual CEUs
Access to advanced coding education and learning resources
Employee wellness resources and discount programs
Referral bonus opportunities
White glove onboarding designed to set you up for success
A collaborative, people-first culture proudly recognized as a Great Place to Work® Certified organization

Hiring Process

Phone call with a Talent Acquisition Specialist
Video interview with the Hiring Manager (must be on camera)

Equal Employment Opportunity

Enjoin is committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Benefits

Dental Insurance
Vision Insurance
Paid Time Off
Professional Development

Skills

Denials Management

Revenue Cycle Operations

CDI

Medical Coding

Project Management

Data Analysis

Workflow management

Microsoft Excel

Ready to Apply?

Join Enjoin today

Posted 3 weeks ago

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