Radiologist Support Specialist I at RAYUS Radiology

Mid

IT Support

Radiology

Database queries

Job Description

RAYUS now offers DailyPay! Work today, get paid today!

RAYUS Radiology is looking for a Radiology Support Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Radiology Support Specialist, you will provide exceptional client service to hospitals and radiologists to ensure that the work flow through the reading center is maximized. Radiology Support Specialist duties may include answering inquires, resolving problems, fulfilling requests and database queries. This is 100% remote position working 40 hours per week. Shifts are Monday-Friday from 12:00pm to 8:30pm EST, with rotating weekends and holidays.

ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES:

(95%) Radiology Support

Field requests from Radiologists to effectively resolve the issues through client contact or integration of the IT support team
Deliver client satisfaction through effective resolution of client calls
Answer inquires, resolving problems, fulfilling requests and database queries
Efficient drafting of X-Rays and verification of cross sectional exams
Efficient remediation of studies on the RSS exceptions work list
Effective execution of critical finding and super-stat requests
Focus on assigned duties in a high volume client service center
Utilize multiple information systems to verify the availability of diagnostic information
Troubleshoot workflow gaps with diagnostic information, patient orders, and physician resources
Owns issues through verified resolution
Establish effective working rapport with clinical team including physicians
Build effective working relationships and a positive working environment with teammates
Generate process improvement ideas and proactively act on ideas

(5%) Other duties as assigned

Qualifications

Required:

High school diploma, or equivalent
One (1) year of experience in a healthcare setting or customer service role

Preferred:

An associate’s or bachelor’s degree in business, healthcare administration, or related field
Radiology Certification a plus

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.

DailyPay implementation is contingent upon initial set-up period.

Requirements

High school diploma, or equivalent
One (1) year of experience in a healthcare setting or customer service role
Ability to work in a high volume client service center
Effective communication and problem-solving skills
Ability to work rotating weekends and holidays

Benefits

401k Matching
Health Insurance
Paid Time Off

Skills

IT Support

Radiology

Database queries

About AI-Estimated Salary

The salary range shown was not provided by the employer. Our AI has estimated it based on the job title, required experience, location, and industry standards (confidence: 80%). This estimate should be used as a general guide only and may not reflect the actual compensation. Always confirm salary details directly with the employer during the application process.

Ready to Apply?

Join RAYUS Radiology today

Salary Range (AI-Estimated)*

$80,000 - $120,000

80% confidence

Posted 8 months ago

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